Platform modules
One platform, the whole compliance thread
Each module covers one stretch of the behavioral-medication compliance thread, from consolidated resident snapshots to survey-ready exports. Together they replace the chart-by-chart audit with a queue.
Insight
Behavioral health snapshot for each resident, consolidated from your EMR (Electronic Medical Record) exports.
Insight is the platform's behavioral intelligence surface: a consolidated read of each resident's behavior-to-medication picture, with AI-drafted write-ups that staff explicitly review. Everything on the page follows one policy: drafts only, clinician review always.
Explore InsightThe insights feed
AI-drafted trend summaries, PRN (as-needed) and GDR (Gradual Dose Reduction) risk write-ups, provider-prep notes, and note-evidence reviews that quote what progress notes already document. Every draft carries a provenance badge (rules-based or model-drafted), and a staff member must explicitly acknowledge or dismiss it. Drafts only, never auto-filed. Compliance findings themselves are deterministic rules, never AI output.
Risk stratification
Rules-engine risk scores per category across the census, with a high-risk view grouping residents scoring 70+, the same scores the dashboard and census views use.
PRN utilization
A descriptive 30-day view of PRN administrations per resident: total count, psychotropic share, and how many carry a documented effectiveness assessment.
GDR posture at a glance
Active GDR-required psychotropics grouped into overdue, due within 14 days, and on track. It is the at-a-glance companion to the Compliance queue's authoritative findings.
Rounds
Structured IDT workflow for behavioral reviews and psychotropic oversight.
Rounds is the provider workflow: a prioritized queue of residents to round on, a 14-day clinical context for the selected resident, and a standardized psychiatric rounding note whose structure is itself the compliance strategy.
Explore RoundsA prioritized rounding queue
Residents surface with server-computed flags (high psychiatric, fall, or medication risk, frequent PRN use, no recent rounds) alongside how long ago each was last rounded.
14-day clinical context
Recent behaviors with severity and triggers, active psychotropics with indication and GDR-status chips, and PRN administrations with effectiveness: everything a note should reference, on screen before it is written.
The F758-ordered note
A fixed template that asks for non-pharmacological interventions before the pharmacological section. Filling it top to bottom produces the exact chain a surveyor verifies: behavior → non-pharm attempt → medication rationale → assessment → plan.
A survey-rationale line
Every note closes with a one-sentence survey rationale, the clinical reasoning distilled into the line you would want quoted in a survey.
Compliance
GDR eligibility, attempts, and documentation status; PRN psychotropic time-limit and renewal/justification prompts; and consent verification, organized for F758 and F605 survey response.
Compliance is the working queue of the platform: every regulatory gap the rules engine finds becomes a prioritized, due-dated task, tagged with the CMS F-tags it exposes.
Explore ComplianceA deterministic rules engine
All compliance logic lives in one deterministic rules engine: pure, versioned functions, never UI logic. It runs nightly and again after clinical documentation, and never duplicates an already-open task for the same finding.
Eight task types
Missing indications, PRN overuse, urgent behavior reviews, behavior-trend reviews, GDR overdue, GDR due, safety-rationale gaps, and documentation gaps, each with a defined trigger, priority, and due date, counted on KPI cards that double as filters.
The survey-risk banner
A facility-level read of the open queue (low, medium, or high) that always shows the current critical and high-priority counts and the threshold you are closest to. The level is never a black box.
Diagnosis-indication concordance
Documentation status for each psychotropic's proper diagnosis and clinical indication. Surfaces each psychotropic's documented indication and flags implausible diagnosis-indication pairings for clinician review, a documentation-status read, never a clinical determination.
Monitor
Flag residents needing review based on medication changes or documentation gaps.
Monitor is the medication-side watchtower: who is on which psychotropic class, whose metabolic labs are due, and which medication-driven monitoring tasks are open, continuously, not on a monthly cycle.
Explore MonitorPsychotropic class taxonomy
Medications classify against the platform's psychotropic vocabulary (antipsychotics, sedative-hypnotics, CNS depressants, anticholinergics), with KPI cards counting the residents in each bucket and listing the medications that put them there.
Metabolic monitoring
Every resident on an antipsychotic should have metabolic labs within 90 days. The panel tracks the most recent qualifying lab per resident (current, due soon, or overdue) and opens a task naming the labs needed.
Five monitoring rules
Metabolic labs due, a post-fall safety review while a sedating medication is active, treatment-impact review, refusal trends, and polypharmacy risk (two or more active CNS depressants), each opening a prioritized monitoring task.
An events log
PRN administrations, adverse effects, and refusals in one trail, so the medication picture and the event record sit on one page.
Safety
Incident correlation and behavioral trend visibility across the census.
Safety is the F689 evidence trail: the log of safety events, the supervision rationales that justify each resident's supervision level, and the tasks the rules engine opens when the two fall out of step. It is documentation support, not an incident-reporting system of record for state-reportable events.
Explore SafetyThe safety event log
Falls, aggression, wandering, elopement attempts, near misses, and self-harm risk, each logged with time, location, severity, injury status, and contributing behaviors. Provider review of an event is itself documented.
Four same-day safety rules
A fall with documented prior behaviors, aggression with no intervention plan on file, repeated wandering or elopement, and safety-event escalation each open a same-day task, critical where it counts.
Supervision rationales
The written clinical justification for each resident's supervision level, the record that answers when a surveyor asks about residents with safety events. Discontinuing one requires a documented reason; discontinued rationales stay visible with theirs.
Incident-to-behavior correlation
Falls with behavioral contributors, aggression incidents, elopement-risk residents, injuries, and active supervision rationales, summarized over the recent window so incident patterns and behavior trends read together across the census.
Reports
Survey-ready exports, compliance summaries, and audit trail documentation.
Reports produces survey-ready PDF exports assembled from the same server-scoped data the modules display, so a report always matches what the app shows at that moment. Documentation support, not clinical advice, and every export is logged.
Explore ReportsResident Survey Packet
Everything on one resident in a single document: demographics, behaviors with triggers, interventions (non-pharmacological first), medications with indications and GDR status, PRN use with effectiveness, rounding notes, compliance tasks with their rationales, risk scores, and adverse effects.
GDR Summary
GDR tracking facility-wide or scoped to one resident: status counts (overdue, due soon, on track, exempt), the compliance rate, and a per-medication table with indications, start dates, and last attempts.
Behavioral History
One resident's behavioral record: behaviors grouped by trigger category, the severity distribution, and intervention types with outcomes.
Facility Risk Summary
The executive overview for CEO, DON, and compliance-officer review: high-risk residents with scores, open compliance tasks by type, PRN-overuse flags, and missing-documentation counts.
Connect
Data mapping and integration with your existing EMR exports.
Connect brings your data in and keeps the team aligned around it: read-only integration with PointClickCare, a CSV import wizard for facilities on any other EMR, and role-addressed team messaging with an auditable follow-up trail.
Explore ConnectRead-only PointClickCare integration
Reads medications, conditions, and demographics via FHIR to build the compliance picture. Read-only by design: NeuroLTC never writes to the chart.
A CSV import wizard for any EMR
Six steps (data type, upload, map columns, validate, import, results). Headers auto-match to expected fields, every row is validated before anything is written, and every run lands in the import history.
Role-addressed team messaging
Messages carry a type, a priority, and optional resident context, addressed by role (Provider, Nurse, Admin, or CNA). Review requests stay open until resolved with a documented outcome: an auditable follow-up record, not “we discussed it.”
System messages
Significant documentation events post auto-generated messages to the right roles, tagged with their source, so nothing depends on someone remembering to send them.
Family & Resident Portal
Privacy-filtered updates that keep families and residents informed, without exposing the clinical record.
The Family & Resident Portal is the privacy-filtered window for authorized family members and residents. It is built on hard rules rather than configuration: safe, purpose-built projections only, a denylist scope can never override, and existence-only updates, so families get reassurance without ever touching the clinical record. Portal viewers never see the staff app, and staff data never reaches the portal.
Explore Family & Resident PortalInvite-based authorized access
Each viewer's access is one attested authorization: the administrator attests to the authorization on file, and the flow mints a one-time invite link shown once and never stored in plain form. Every authorization records its legal basis: resident self-access, POA (Power of Attorney), Guardian, or court order. Revoking one requires a documented reason.
Scoped, tab-limited views
Each authorization carries a scope: which tabs are visible (Overview, Medications, Care Plan, Updates, Requests) and how much medication detail shows. Scope can only narrow what a viewer sees; it can never unlock anything on the privacy denylist. Defaults are conservative: purpose categories on, doses off, update details off.
Non-stigmatizing purpose categories
Families see a non-stigmatizing purpose label (Sleep support, Mood support, Anxiety support, Pain management), never the raw drug name or the clinical diagnosis. The mapping runs server-side from the indication text, and the indication itself never crosses into the portal.
Care-conference and help requests
Families and residents can ask for help, a question, a call, or a care conference, routed to staff without exposing any internal workflow. The Updates tab reports only that something changed (a medication updated, a provider review completed), never what changed, and never a score.